Introduction

Queue management is applicable to analyze the queuing status of public places (e.g., market, ticket office), it provides the functions of people queuing-up detection and waiting time detection. You can configure these two kinds of alarms for receiving the alarm information in the third-party platform or system, and search for the detection reports or data.

Figure 1 Queue Management Overall Flow
People Queuing-Up

The people queuing-up is to detect the queuing-up people amount in multiple rule regions. When the queuing-up people amount is larger than the configured amount threshold, the alarm is triggered and uploaded by the device. For example, if the configured queuing-up people amount threshold is 6 in the Region 1 of the following figure, when the number of persons is larger than or equal to 6, the alarm will be triggered and uploaded according to the configured uploading time interval.

Figure 2 People Queuing-Up
Waiting Time Detection

The waiting time detection is to detect the waiting time duration of a target queuing-up person in multiple rule regions. When the waiting time of a target person is longer than the configured time duration threshold, the alarm will be triggered and uploaded by device. For example, if the configured queuing-up duration threshold is 30 minutes in the Region 2 of the following figure, when the queuing-up duration of target person A is longer than or equal to 30 minutes, the alarm will be triggered and uploaded according to the configured uploading time interval.

Figure 3 Waiting Time Detection